ALA Pittsburgh Chapter: “An Offer You Can Refuse: How to Get Tough With Your Legal Research Vendors”
The number one rule when it comes to your firm’s legal research contracts is: don’t just take the renewal offer. At renewal time, vendors put a lot of pressure on firms, sometimes using scare tactics or driving a timeline that does not work for the firm. Don’t fall for it.
Legal research expenses are in the top three overhead expense increases year over year. Combine this with declining cost recoveries, and we’ve got an equation where overpaying for a vendor’s services is simply not acceptable—but this is what happens when firms aren’t prepared at renewal time.
Ken Purce joined the ALA Pittsburgh Chapter where he provided a roadmap of the most common vendor tactics that stymie most firms from getting what they want: a fair contract that reflects only what their attorneys use.